326 Privacy Policy — User Information Protection
This page explains how platform 326 collects, uses, stores, and protects the personal information of Malaysian users. We take your privacy seriously and are committed to handling your data responsibly.
This policy applies to all users accessing the 326 platform via the website or mobile app. Last updated: 2026.
What Information Does 326 Collect?
Account Information
During registration, 326 collects basic personal information including your full name, email address, phone number, date of birth, and encrypted password. This information is required to create and manage your account, and to verify that you meet the platform's minimum age requirement.
Payment Information
When you make a deposit or withdrawal in Malaysian Ringgit (RM / MYR), platform 326 records the transaction details, including the amount, payment method, timestamp, and transaction status. We do not store credit or debit card numbers directly — payment data is handled by encrypted payment processors.
Device & Browser Information
Platform 326 automatically collects technical information when you access our services, including your IP address, device type, operating system, browser type, language settings, and access log data. This information is used to detect suspicious activity and keep your account secure.
Usage Data
We record activity within the platform, including betting records, game history, settings preferences, and interactions with platform features. This data helps us understand how users engage with our services and continuously improve the overall experience.
How Is Your Information Used?
326 uses the information collected specifically for the following purposes:
- Account management: Processing registrations, verifying identity, and enabling secure login to the 326 platform.
- Transaction processing: Processing deposits, withdrawals, and financial activity records in MYR accurately and securely.
- Platform security: Identifying and preventing fraud, unauthorised access, multi-account usage, and any activity that violates our terms of use.
- Customer support: This enables the 326 support team to assist you in resolving account queries or issues more quickly and accurately.
- Legal compliance: Meeting KYC (Know Your Customer) requirements and any reporting obligations mandated under applicable Malaysian law.
- Service improvement: Analysing usage patterns in aggregate (not individually identifiable information) to improve the interface, features, and overall user experience.
326 does not use your personal data to sell to advertisers or for any third-party marketing purposes without your consent.
Cookies & Tracking Technologies
Platform 326 uses cookies — small text files stored on your device — to enhance your experience and ensure the platform functions smoothly.
Types of cookies used:
- Session cookies: Maintains your login session during active use and ensures secure navigation within the platform.
- Preference cookies: Saves your preferences such as language and display settings for a more convenient experience on return visits.
- Analytics cookies: Collects aggregated, anonymised usage data to help us understand how users interact with the platform.
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect platform functionality that relies on session cookies for login security.
How Is Your Data Stored and Protected?
Encryption & Technical Security
All data transmitted between your device and 326's servers is protected with SSL encryption. Data stored in our databases is also encrypted to industry security standards. Access to users' personal data is restricted to staff who have a legitimate need to access it in the course of their duties.
Data Retention Period
326 retains your personal data for as long as your account remains active or as long as needed for the purposes outlined in this policy. Financial transaction data is kept for the period required to meet legal and accounting obligations. When data is no longer needed, it is securely deleted or anonymised.
Sharing with Third Parties
326 does not sell or rent your personal information to third parties for marketing purposes. Data may be shared with approved payment processors to facilitate MYR transactions, or with relevant authorities where required by law. All third-party data sharing is governed by strict confidentiality agreements.
Your Rights as a 326 User
As a 326 platform user, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal information we hold about you. Contact 326 customer support to submit this request.
- Right to rectification: If your personal information is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account settings.
- Right to erasure: In certain circumstances, you have the right to request deletion of your personal data. Please note that this request may not be fulfilled in full if the data in question is required to meet active legal or contractual obligations.
- Right to withdraw consent: You may withdraw previously given consent for data processing by closing your account. Closing your account does not affect the validity of any processing carried out prior to withdrawal.
To exercise any of the rights above or to enquire about 326's privacy practices, contact us at [email protected]. You can also visit FAQ us for more information.
Policy Updates & How to Contact Us
Privacy Policy Updates
326 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or new platform features. Users will be notified of any material changes through a prominent notice on the platform. The date of the latest update will always be displayed at the top of this page.
We encourage you to review this page periodically to stay informed about how 326 protects your information. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Contact Support Team
If you have any questions, concerns, or requests relating to this Privacy Policy or how 326 handles your personal data, please reach out to our customer support team, available 24 hours a day, 7 days a week, via email at [email protected]. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.